Privacy Policy

Effective Date: July 1, 2025
Magic Ice USA
www.magiciceusa.com

Magic Ice USA is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a request through our forms.

1. Information We Collect

We may collect the following types of information:

Personal Information (e.g., name, email address, phone number, company name, job title)
Project Details submitted through inquiry forms
Technical Data such as IP address, browser type, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes
Deliver relevant marketing and promotional content
Improve our website functionality and user experience
Communicate updates, seasonal news, or service offerings (you can opt out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
Your data may be shared only with trusted service providers (e.g., marketing platforms or CRM tools) for the purpose of fulfilling your request or improving our services, and only under strict confidentiality agreements.

We may also disclose your information if required by law or to protect our legal rights.

4. Data Security

We implement a variety of industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. While no method is 100% secure, we work diligently to maintain the safety of your information.

5. Your Choices and Rights

You have the right to:

Request access to the personal data we hold about you
Correct or update your personal information
Unsubscribe from marketing emails (link provided in each message)
Request that we delete your data from our systems

To exercise any of these rights, contact us at info@magiciceusa.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to understand how visitors interact with our website. This helps us improve performance and tailor your experience.

You can manage your cookie settings through your browser at any time.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before sharing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our site means you accept the updated terms.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Magic Ice USA
(877) 374-7465
info@magiciceusa.com

Each season, The Rink at Campus Martius Park becomes the centerpiece of winter in Detroit, and Magic Ice plays a huge role in making that possible. Powered by Magic Ice, the rink draws consistent foot traffic that benefits downtown restaurants, shops, and hotels all season long. It’s a community tradition and a key driver of winter tourism and economic activity in the heart of Detroit.

David Cowan, Chief Public Spaces Officer - Downtown Detroit Partnership

The Charlotte Knights have been working with Magic Ice for the last four years with a full-size ice rink and a 10-lane snow tubing hill for our annual holiday light festival and it has been a tremendous partnership. We have seen thousands of people, from all parts of the country and world, come through our gates to enjoy these winter activities. Being THE premiere holiday experience in Charlotte would not be possible without the great relationship we’ve built with Magic Ice. They are experts in creating fun, operationally turn-key ice activities for all ages to enjoy and we hope to continue to build on this partnership for future holiday seasons!

Grace Eng, VP Special Events, Charlotte Knights | Truist Field

The rink is a central attraction in Baltimore Harbor, serving as a perfect starting point for a day of festive fun along the waterfront with nearby shops, and restaurants. With streamlined pricing, easy online ticketing, professional rink management, and convenient skate rentals, Magic Ice helped make the Inner Harbor Ice Rink experience more accessible, less stressful, and truly memorable for families.

Amber Chavis, EVP - Waterfront Partnership Baltimore

Magic Ice has transformed PPG Place into Pittsburgh’s premier winter destination. With over 100,000 visitors annually to our ice rink, this partnership has become the cornerstone of our winter programming. The rink consistently draws families from across the region, with weekend attendance often exceeding 3,000 skaters per day. Economically, the rink has been a catalyst for increased foot traffic throughout PPG Place and the surrounding downtown area. Retailers report a 30% increase in sales during rink season, while restaurants enjoy fully booked weekends. The ripple effect extends throughout downtown, creating a vibrant winter economy when many cities experience seasonal downturns.

Jessica Canovali, Manager JLL - PPG Place Pittsburgh

Magic Ice has been a trusted partner of ours for the past decade. We have always been pleased with their rink installation and service throughout our ice rink season. Our rink is in a downtown location which makes for a complex load in and load out and the Magic Ice team helps ensure it’s a smooth process.

Sharon Alton, SVP - Downtown Denver Partnership

It was great working with the Magic Ice team on the installation of this project. The ride itself received a lot of local media attention and was a unique offering amongst our other Winter Attractions at Navy Pier.

Dylan Hankey, Director of Programming and Production Arts, Culture and Engagement - Navy Pier Chicago