GENERAL INFORMATION
Q: What services do you offer?
We provide full-service seasonal ice slide rentals for cities, towns, resorts, shopping centers, sports venues, and special events. Our turnkey packages include slide design, installation, staffing, and maintenance – everything you need for a safe, exciting, and unforgettable winter attraction.
Q: What is included in a standard ice slide rental?
Each package includes:
Ice mat cooling system
Custom slide lanes (typically 2 to 10 lanes)
Stairs or platform access structure
Safety barriers and directional signage
Tubes with handles
Rubber flooring
Onsite installation, setup and removal
Optional add-ons (lighting, décor, branding)
Q: How long is the typical rental period?
Most rentals run 6–10+ weeks, typically through the holiday season (November–January), though we’re happy to tailor timelines for longer or shorter installations.
Q: Can you build slides indoors?
Yes! Indoor slides are possible with the proper ceiling clearance and ventilation. These require additional planning and cooling considerations, but we have successfully installed indoor slides for resorts, sporting arenas and other entertainment centers.
Q: What makes an ice slide different from synthetic or dry slides?
Our slides use real ice, kept frozen using industrial chillers and mat systems. This allows for a faster, smoother ride and authentic winter feel – ideal for high-traffic destinations and holiday events looking to wow visitors.
SITE REQUIREMENTS
Q: How much space is required?
Space requirements vary by configuration. For example, a typical 4-lane slide with a 100-foot run may require 35–45 feet in width and 120–140 feet in length. Additional room is needed for queueing, safety barriers, and access stairs.
Q: What type of surface is needed?
A flat, level surface, such as concrete, asphalt, or compacted gravel, is ideal. If a site is sloped or uneven, we can build a platform base to level it.
Q: What utilities are required?
Power (480V, 3-phase) is required to run the chiller system. Water is needed for freezing the slide. If permanent utilities aren’t available, we can assess whether a generator is feasible, though this adds significant cost.
INSTALLATION & OPERATIONS
Q: How long does installation take?
Typical installation takes 4–6 days depending on lane count and site complexity. We recommend scheduling at least 10-14 days before your event for testing, training, and weather prep.
Q: Is staffing included?
Yes. We provide trained slide attendants and operations support to ensure safe loading/unloading and proper use of equipment. We can also train your staff if you prefer to self-operate.
Q: What kind of weather can the slide handle?
Our chillers keep the slide frozen even in warmer winter climates, though sunny or windy conditions may require partial shading or limited daytime operation. Cold-weather locations typically see full-day usage.
COSTS & CUSTOMIZATION
Q: How much does it cost to rent an ice slide?
Pricing varies based on size, location, staffing needs, and duration. A typical seasonal ice slide rental ranges from $170,000 to $250,000+. Contact us for a custom quote.
Q: Can we add custom branding or sponsors?
Absolutely. You can add signage, sponsor logos, lighting effects, or themed décor to the slide structure or fencing. Slides are a highly visible, photo-friendly attraction, perfect for brand exposure.
Q: Do you offer combo packages with ice rinks?
Yes! Bundling a rink and slide can optimize shared power, staffing, and ticketing while creating an even more dynamic destination experience.
BOOKING & SUPPORT
Q: How far in advance should we book?
We recommend booking 6+ months in advance to secure your ideal dates, especially during the busy November–January season.
Q: Are your slides insured?
Yes. We carry full liability and equipment insurance. We’ll provide a certificate of insurance (COI) tailored to your venue’s requirements.
Q: Who do I contact for more information or a quote?
You can submit an inquiry at www.magiciceusa.com, email us at info@magiciceusa.com or call us directly at (877) 374-7465. A team member will help you evaluate your site and create a custom proposal.
